Regulations of the online store Tutumi.pl

• Information regarding the protection of personal data * Przedsiebiorstwo Handlowe “Podlasiak” Andrzej Cylwik with its seat in Bialystok, entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, having: address of business: 60 Przedzalniana, Bialystok, 15-688 and address for deliveries: 6K Przedzalniana, Bialystok, 15-688, Tax number 5421005380, REGON number 050290967, e-mail address biuro.rea@podlasiak.com.pl hereby informs that in connection with the entry into force on 25 May 2018 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation) (“GDPR”) may process your data as a personal data controller if there is an appropriate legal basis for it. In accordance with the scope of the business, the Administrator processes your personal data for various purposes, but it is always done in accordance with the law.
  In connection with the above changes, as an administrator, we would like to inform you that the purpose of processing your personal data is:
  1.Possibility to provide electronic services and perform the contract to which you are a party, along with the possibility of making transactions and payment for purchases – processing is necessary to perform the contract (Article 6 (1) (b) of the GDPR),
  2. Handling purchases made without registration – processing is necessary to perform the contract (Article 6 (1) (b) of the GDPR),
  3.Complaints handling – processing is necessary to perform the contract (Article 6 (1) (b) of the GDPR),
  4. Analytical and statistical activities carried out in order to improve the quality of service, analysis of user behavior and activity with the possibility of knowing user preferences, – legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR),
  5. Establishing and pursuing claims or defending against them – legal basis for processing – legitimate interest of the Administrator (Article 6 (1) (f) of the GDPR), which consists in protecting his rights,
  6. Enabling telephone and e-mail contact with the customer for the purpose of order fulfillment or clarification of ambiguities related to the transaction by the Customer Service Office of P. H. “Podlasiak” Andrzej Cylwik.

In accordance with applicable regulations, your data is stored for the time needed to perform the above-mentioned purposes or the procedure directly related to the conclusion of the transaction. The company

P.H. “Podlasiak” Andrzej Cylwik, as the Administrator of your personal data, guarantees full security and confidentiality. At every stage, we give you the opportunity to expand your knowledge and management regarding the storage of personal data after prior e-mail contact at biuro.rea@podlasiak.com.pl and verification by an authorized person.
At your request, we give you the option to withdraw your consent and completely delete personal data stored by P.H. “Podlasiak” Andrzej Cylwik.

• P.H. “Podlasiak” Andrzej Cylwik guarantees security and full control of the processing and storage of your personal data. *
  tutumi@tutumi.pl
  The Tutumi Online Store cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Act on Consumer Rights. The provisions of the contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and in their place the provisions of the Consumer Rights Act apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law, and any possible doubts should be explained for the benefit of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail and should be applied.

1. GENERAL PROVISIONS

1.1. The online store available at www.tutumi.pl is run by ANDRZEJ CYLWIK running a business under the name of PRZEDSIEBIORSTWO HANDLOWE “PODLASIAK” ANDRZEJ CYLWIK entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, having: addres of business: 60 Przedzalniana, Bialystok, 15-688 and the address for deliveries: 6K Przedzalniana, Bialystok, 15-688, Tax number 5421005380, REGON number 050290967, e-mail address: .

1.2. These Regulations are intended both for consumers and entrepreneurs using the Online Store (except for point 9 of the Regulations, which is intended only for entrepreneurs).

1.3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for the purposes, to the extent and based on the principles set out in the privacy policy published on the Online Store website. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update and correct them.

1.4. Definitions:

1.4.1. WORKING DAY – one day from Monday to Friday, excluding public holidays.

1.4.2. REGISTRATION FORM – a form available in the Online Store that allows you to create an Account.

1.4.3. ORDER FORM – Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.

1.4.4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes legal capacity; – who has concluded or intends to conclude a Sales Agreement with the Seller.

1.4.5. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

1.4.6. ACCOUNT – Electronic Service, a collection of resources in the Service Provider’s ICT system marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.
reklamacje@tutumi.pl
1.4.7. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.

1.4.8. PRODUCT – a movable item available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.

1.4.9. TERMS AND CONDITIONS – these terms and conditions of the Online Store.

1.4.10. ONLINE STORE – the Service Provider’s online store available at the Internet address: www.lazienka-rea.pl.

1.4.11. DEALER; SERVICE PROVIDER – ANDRZEJ CYLWIK running a business under the name of PRZEDSIEBIORSTWO HANDLOWE “PODLASIAK” ANDRZEJ CYLWIK entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, having: address of the place of business: 60 Przedzalniana, Bialystok, 15-688 and the address for service: 6K Przedzalniana, Bialystok, 15-688 Tax number 5421005380, REGON number 050290967, e-mail address: biuro.rea@podlasiak.com.pl.

1.4.12. SALES AGREEMENT – a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.

1.4.13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.

1.4.14. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes legal capacity; – using or intending to use the Electronic Service.

1.4.15. CONSUMER RIGHTS ACT, ACT – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827 as amended)

1.4.16. ORDER – Customer’s declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.

2.1.1. Account – using the Account is possible after completing two consecutive steps by the Customer – (1) completing the Registration Form and (2) clicking the “Send” field. In the Registration Form, it is necessary for the Service User to provide the following data: name and surname, address (street, house / flat number, zip code, city), e-mail address, contact telephone number and password. In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number.

2.1.1.1. The Account Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: tutumi@tutumi.pl or in writing to the following address: 6L Przedzalniana, Bialystok 15-688.

2.1.2. Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer completes a total of two subsequent steps – (1) after completing the Order Form and (2) clicking on the Online Store website after completing the Order Form on the “I confirm purchase” field – until then it is possible to modify the entered data (including follow the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, address (street, house / flat number, zip code, city), e-mail address, contact telephone number and data regarding the Sales Agreement: Product / y, quantity of the Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.

2.1.2.1. The Electronic Service Order Form is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it earlier.

2.1.3. Newsletter – the use of the Newsletter takes place by selecting the appropriate checkbox when creating an Account or placing an Order – upon creating an Account or placing an Order, the Service Recipient is subscribed to the Newsletter.

2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: tutumi@tutumi.pl or in writing to the following address: 6L Przedzalniana, Bialystok, 15-688.

2.2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0. and higher, Safari version 5.0 and higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling cookies and Javascript support in the web browser.

2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality, with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is forbidden to provide illegal content.

2.4. Complaint procedure:

2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point 6 of the Regulations), the Customer may submit, for example:

2.4.2. in writing to the following address: 6L Przedzalniana, Białystok, 15-688;

2.4.3. in electronic form via e-mail to the following address:

2.4.4. It is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities; (2) the Service Recipient’s requests; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

2.4.5. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.

3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT

3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

3.2. The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including charges for transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined – the Customer is informed about the obligation to pay them. on the website of the Online Store when placing an Order, including when the Customer expresses his will to be bound by the Sales Agreement.

3.3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form.

3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.

3.3.2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

3.4. Consolidation, security and making available to the Customer the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. Of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.

4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

4.1.1. Payment in cash on delivery upon delivery.

4.1.2. Payment in cash upon personal collection.

4.1.3. Payment by bank transfer to the Seller’s bank account.

4.1.3.1. Bank: Bank Zachodni WBK S.A.

4.1.3.2. Account number: 81 1500 1344 1213 4009 3490 0000.

4.1.4 The online payment service provider is Blue Media S.A.

4.1.4.1. Transaction with electronic payments and credit cards are carried out according to the Customer’s choice via Blue Media service:

4.1.4.1.1. Blue Media S.A. – Blue Media S.A. registered office in Sopot, ul. Powstańców Warszawy 6, code 81-718, registered in District Court Gdańsk-Północ VIII Economic Department KRS under number 0000320590, NIP 585-13-51-185, REGON 191781561, share capital 2 000 000 PLN (paid in full).

4.2. Payment deadline:
4.2.1. If the Customer selects payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.
4.2.2. If the Customer chooses to pay in cash on delivery on delivery or in cash on personal collection, the Customer is obliged to make the payment on delivery.
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
5.1. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
5.2. Personal collection of the Product by the Customer is free of charge.
5.3. The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.3.1. Courier service, cash on delivery courier.

5.3.2. Personal collection available at: 6L Przedzalniana, Bialystok, 15-688 – on Working Days, from 9:00 am to 3:00 pm.
5.4. The date of delivery of the Product to the Customer is up to 7 Working Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 7 Working Days. The start of the period for delivery of the Product to the Customer is counted as follows:
5.4.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.

5.4.2. If the Customer chooses the method of payment in cash on delivery – from the date of the Sale Agreement.

5.5. The deadline for the Product’s readiness for collection by the Customer – if the Customer selects a personal Product collection, the Product will be ready for collection by the Customer within 7 Working Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different terms of readiness for collection, the date of readiness for collection is the longest term provided, which, however, may not exceed 7 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection. The beginning of the Product’s readiness for collection by the Customer is counted as follows:
5.5.1. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.
5.5.2. If the Customer chooses cash on delivery – from the date of the Sale Agreement.
6. PRODUCT COMPLAINT
6.1. The basis and scope of the Seller’s liability towards the Customer, if the Product sold has a physical or legal defect (warranty), are defined by generally applicable law, in particular in the Civil Code. For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller’s liability towards the Customer who is a natural person who purchases the Product for purposes not related to professional or business activity, due to the Product’s non-compliance with the Sales Agreement, are defined by generally applicable law, in particular the Act of 27 July 2002 on special terms of consumer sale and amending the Civil Code (Journal of Laws 2002, No. 141, item 1176, as amended).
6.2. The Seller is obliged to provide the Customer with a Product without defects. Detailed information on the Seller’s liability due to a Product defect and the Customer’s rights are set out on the Online Store website in the “Product complaint” tab.
6.3. The complaint may be submitted by the customer, for example:
6.3.1. in writing to the following address: 6L Przedzalniana, Bialystok, 15-688;
6.3.2. in electronic form via e-mail to the following address: reklamacje@tutumi.pl
6.4. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.5. The Seller will address the Customer’s complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.
6.6. The customer who exercises the rights under the warranty is obliged to deliver the defective Product at the expense of the Seller to the following address: 6K Przedzalniana, Białystok, 15-688. If, due to the type of the Product or the method of its installation, the delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller in the place where the Product is located.
7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES
7.1. Detailed information on the possibility for the Customer who is a consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2. The customer who is a consumer has the following exemplary possibilities of using out-of-court complaint and redress methods:
7.2.1. The customer is entitled to apply to a permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. The rules of organization and operation of permanent consumer courts of arbitration are specified in the ordinance of the Minister of Justice of 25 September 2001 on the rules of organization and operation of permanent consumer courts of arbitration. (Journal of Laws 2001, No. 113, item 1214).

7.2.2. The customer is entitled to apply to the provincial inspector of Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to initiate mediation proceedings on the amicable settlement of the dispute between the Customer and the Seller. Information on the rules and procedure of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of individual Provincial Inspectorates of the Trade Inspection.
7.2.3. The customer may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumers’ Federation at the email address bilety@dlakonsumentow.pl and by the Association of Polish Consumers at the toll-free consumer hotline number 800 889 866.
8. RIGHT TO WITHDRAW FROM THE CONTRACT
(APPLIES TO SALES CONTRACTS CONCLUDED FROM 25 DECEMBER 2014)
8.1. A consumer who has concluded a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example:
8.1.1. in writing to the following address: 6L Przedzalniana, Bialystok, 15-688;
8.1.2. in electronic form via e-mail to the following address: tutumi@tutumi.pl
8.2. An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and is additionally available in point 11 of the Regulations and on the website of the Online Store in the “Withdrawal” tab. The consumer may use the form template, but it is not obligatory.
8.3. The period for withdrawal from the contract begins:
8.3.1. for a contract in which the Seller issues the Product, being obliged to transfer its ownership (e.g. a Sales Agreement) – from taking the Product into possession by the consumer or a third party designated by him other than the carrier, and in the case of a contract that: many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or (2) consists in the regular delivery of Products for a specified period – from taking possession of the first of the Products;
8.3.2. for other contracts – from the date of the contract.
8.4. In the event of withdrawal from a distance contract, the contract is considered void.
8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s statement on withdrawal from the contract, return to the consumer all payments made by him, including the cost of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest standard delivery method available in the Online Store). The seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until the Product is returned or the consumer provides proof of his return, depending on which event occurs first.
8.6. The consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller for collection, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: 6K Przedzalniana, Bialystok, 15-688.
8.7. The consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8. Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:
8.8.1. If the consumer has chosen a Product delivery method other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
8.8.2. The consumer bears the direct costs of returning the Product.
8.8.3. In the case of a Product which is a service, the performance of which – at the express request of the consumer – began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after making such a request, is obliged to pay for the services fulfilled until the withdrawal from the contract. The amount of the payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
8.9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
8.9.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the contract; (2) where the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer’s specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package has been opened after delivery; (6) in which the subject of the service are Products that after delivery, due to their nature, are inseparably connected with other things; (7) where the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days, and the value of which depends on fluctuations on the market over which the Seller has no control; (8) in which the consumer has expressly requested the Seller to visit him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded through a public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision; (13) for the delivery of digital content that is not stored on a tangible medium, if the performance began with the consumer’s express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.
9. PROVISIONS CONCERNING ENTREPRENEURS
9.1. This section of the Regulations and the provisions contained therein apply only to Customers and Service Users without being